If an item becomes out of stock after you place your order:
- The item will be removed from your order.
- You will not be charged for that item.
- Your email address will be added to our automated Notify Me When in Stock list.
- We will send you an email when the product is back in stock and available to order again.
We aim to keep the stock information on our website as up to date as possible.
FAQs
What happens if an item on my order goes out of stock?
The item will be removed from your order and you will not be charged for it.
Your email address will also be added to the automated Notify Me When in Stock list.
Will I be charged for an item that is out of stock?
No. If an item cannot be supplied because it is out of stock, you will not be charged for that item.
Will you send the item automatically when it comes back in stock?
No. The back-in-stock email tells you that the item is available to order again.
You will need to place a new order if you still want the product.
Will I be notified when the item is back in stock?
Yes. Your email address will automatically be added to the Notify Me When in Stock list.
You will receive an email when the product becomes available again.
Can I check when the product is expected back in stock?
Yes. Sign in to your SDW account and check the product listing for a Stock Due date, where available.
Stock Due dates are approximate and may change.
Can I order the item again later?
Yes. When you receive the back-in-stock email, you can return to the website and place a new order if you still need the item.
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