Ordering from the EU: Customs, Duties and DDP Delivery

Created by Sean Morgan, Modified on Thu, 20 Aug at 12:47 PM by Scott ‎

EU customers can order from Something Different Wholesale without paying unexpected customs or import duty charges when the order arrives.

EU orders are shipped via the Netherlands through Something Different Europe BV. We cover the applicable customs and duties charges on your behalf.

Your order is sent Delivered Duty Paid (DDP), so there will be no customs duties for you to pay on delivery.


How to place an EU wholesale order

  1. Place your order with Something Different Wholesale as normal.
  2. Your EU order will be shipped via the Netherlands through Something Different Europe BV.
  3. We manage the customs and duties process for the shipment.
  4. Your order is delivered to you on a Delivered Duty Paid (DDP) basis.
  5. You won't be asked to pay additional customs duties when your order arrives.



FAQs

Will I have to pay customs charges on my EU order?

No. EU orders are shipped Delivered Duty Paid (DDP), and Something Different Wholesale covers the applicable customs and duties charges on your behalf.


Will I be charged import duty when my order arrives?

You won't be asked to pay additional import duties when your order is delivered.


Do I need to complete customs paperwork?

No. We manage the customs process for your shipment.


What does DDP mean?

DDP stands for Delivered Duty Paid. It means the seller is responsible for the applicable customs and duties involved in delivering the order to the customer.


Why are EU orders shipped via the Netherlands?

EU orders are shipped via the Netherlands through Something Different Europe BV as part of our process for managing EU customs and duties.


Can customs charges delay my EU order?

Our DDP process is designed to prevent delays caused by unpaid customs duties. Other delivery or customs delays may still be possible.




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